Customers say this serum feels soothing and calming on their skin. Many reviews mention its effectiveness for sensitive skin types. The product absorbs well and leaves skin feeling soft and smooth. While some note it has a thicker consistency that doesn't sink in quickly, most users appreciate its hydrating properties. Common feedback includes its ability to reduce redness and its compatibility with other skincare products. Users particularly value this serum during seasonal changes and as part of their nighttime routine.